I have Windows 8.1 and the pad is not working. It says nothing about it not working with 8.1. Is there going to be a driver update for this product or is it useless from here on out with anyone buying a new computer?
R
Answer by
Robert Polubinski
Sometimes upgrades for Windows operating systems break compatibility for other applications. I believe this was the case for your situation as well. Since there is no other information about the software, I recommend applying a compatibility tweak.
Right-click the executable file and go to Properties > Compatibility. Choose another version of Windows from the drop-down list, one that you know the software worked and tick the Run as Administrator option.
I have done everything I know, but it is not working. I downloaded and connected it, but the screen continues to say "There is no FOB inserted" and "There is no game for this FOB". What can I do?
D
Answer by
Dan Angel
Firstly, in order to fix the issue, download and install the update provided by the developers. Access the official web page, click the Easy Link™ Software link, save the file to your computer and install the utility by following the on-screen instructions. Also, make sure that your security program and Windows firewall allow the software to communicate and your PC meets the minimum system requirements:
OS: Microsoft Windows 2000, Windows XP, Windows Vista;
Browser: Internet Explorer 6.0 with SP1 or later;
Processor: 750MHz;
Memory: 128MB RAM;
Hard Drive: 100MB available;
USB port 1.1;
Internet Connection required.
If the problem persists, use the contact form from the official web page to get in touch with the support team.
I have Windows 8.1 and the pad is not working. It says nothing about it not working with 8.1. Is there going to be a driver update for this product or is it useless from here on out with anyone buying a new computer?
Sometimes upgrades for Windows operating systems break compatibility for other applications. I believe this was the case for your situation as well. Since there is no other information about the software, I recommend applying a compatibility tweak.
Right-click the executable file and go to Properties > Compatibility. Choose another version of Windows from the drop-down list, one that you know the software worked and tick the Run as Administrator option.
I have done everything I know, but it is not working. I downloaded and connected it, but the screen continues to say "There is no FOB inserted" and "There is no game for this FOB". What can I do?
Firstly, in order to fix the issue, download and install the update provided by the developers. Access the official web page, click the Easy Link™ Software link, save the file to your computer and install the utility by following the on-screen instructions. Also, make sure that your security program and Windows firewall allow the software to communicate and your PC meets the minimum system requirements:
If the problem persists, use the contact form from the official web page to get in touch with the support team.